Healthcare

Strengthening Security Across LifeLabs’ Most Critical Applications

How LifeLabs gained post-authentication visibility into identity activity and improved detection and response to identity-based threats.

The Challenge

Limited Insight Into Identity Activity After Login

LifeLabs operates applications that manage highly sensitive healthcare data. Despite strong authentication controls, the security team lacked visibility into how users and identities behaved once inside those applications.

Previous home-grown monitoring solutions:

  • Were costly to maintain
  • Generated poor signal
  • Failed to detect insider threats and identity-based attacks
  • Increased risk of regulatory penalties and remediation costs
The Approach

Behavioral Visibility Into Identity Activity

LifeLabs deployed Reveal to analyze identity behavior after authentication across critical applications.

Reveal learned how users and identities normally interacted with sensitive data and systems, enabling accurate detection of both known and unknown identity-based threats — without relying on rules or manual correlation.

“With Reveal Security, we get an extremely accurate representation of how our users and identities are interacting with our data and application systems.”

-Mike Melo, CISO, LifeLabs

Customer Perspective

Mike Melo, CISO of LifeLabs, explains why post-authentication visibility was critical to protecting sensitive healthcare data.

Results

Clearer Signal. Faster Response.

With Reveal in place, LifeLabs:

  • Reduced mean time to detect and respond by over 50%
  • Improved detection of both known and unknown identity-based threats
  • Enabled analysts to act with greater confidence
  • Increased team adoption and engagement

“My team doesn’t have to be sold on it. They just love using it.”

-Mike Melo, CISO, LifeLabs

Why It Mattered

Protecting Sensitive Healthcare Environments

In a regulated healthcare environment, detecting identity threats inside critical applications is essential. Reveal gave LifeLabs the visibility and confidence needed to defend sensitive data without adding operational complexity.

See What Happens After Login